Returns & Exchanges
We want you to be fully satisfied with your Teton Gravity Research gear, which is why we offer a 30-day return window for all unwashed and unworn items. Whether you need a different size or a different style for your next adventure, we are here to help you get the right fit.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Follow the prompts to generate a prepaid shipping label and a packing slip, which will be sent directly to your email address.
- 3.Pack and Ship
Securely pack your items in their original packaging, include the packing slip, and drop the package off at any authorized carrier location.
- 4.Processing and Refund
Once our warehouse receives and inspects your gear, we will process your refund or ship out your exchange within 5-7 business days.